Terms and conditions

The use for commercial purposes, reproduction and distribution of all content included on this site, such as text, graphics, logos, button icons, images, audio clips, and digital downloads, is prohibited.

This website and the content in it is intended to provide information about cultural events (like a classical concert, ballet, dance, chamber music, opera, operetta, musical, organ concert, sacred music, traditional music) and to allow the booking online.

All personal data, such as names, phone numbers and email addresses required for the purpose of booking will be used only for this purpose and under no circumstances be passed on to third parties.

Print your e-Ticket or save it on your portable electronic device and present it, together with the personal ID of the ticket holder, at the entrance or the box office. Admission time is 15 minutes before the performance begins.

At the premises of the Event, the ticket holder shall comply with the rules and conditions of venue and the organizer of the event.

Performances are subject to changes of cast, date and/or program and such changes shall not create an entitlement to return tickets of admission. In the case of cancellation of the event, the ticket holder must apply for a ticket refund without delay. Prague Classical Concerts will refund 100% of ticket price within two weeks. Reimbursement of other expenses (accommodation, transport, shipping ...) shall not be granted. Tickets cannot be bought back or exchanged, it is not allowed to issue a duplicate.

For regularly updated information check pragueclassicalconcerts.com before your performance begins.

The network operator Prague Classical Concerts operates as a provider of services between the organizer and the customer is not responsible for the organizer or any event, the contractual relationship is established between the organizer and the ticket holder/customer. The organizer reserves the right to change the prices in the network Prague Classical Concerts, without giving any reason.

Business of Prague Classical Concerts is conducted in the territory of the Czech Republic and under the Czech business code. For exact reading please refer to the exact version of online shopping law - 367/2000 of the Czech Republic and the European Parliament and Council directives 97/7/E on consumer protection with long-distance contracts. The place of performance is Prague. The court of jurisdiction is given by the appropriate court in point in Prague.

We accept Visa and Mastercard. For your own safety, you’ll be asked for your security code when placing a booking with a credit card. On a Visa and Mastercard, the security code is a three-digit code on the back of the card. You can also book your tickets by our email reservation@pragueclassicalconcerts.com and you can pay by bank transfer. Your tickets will be sent to you as soon as we receive your payment.

Prague Classical Concerts reserves the right to change the terms and conditions at any time and without explanation. Changes do not apply to already processed orders or offers.

Valid from May 5 2016

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