Buying tickets from us is safe. Here is what protects your order and your money.
We have been selling hand-picked classical concerts in Prague since 2016, and we only sell tickets approved by the venues and the concert organizers. Prague Classical Concerts is operated by GLEWARINO s.r.o., a company registered in Prague (Business ID: 05636299) — you can find full company details on our Contact page.
Payments are processed by the 3D Secure payment gateway of ČSOB, one of the largest Czech banks. You enter your card details on the bank's secure page only — they never reach our website and we cannot see or store them.
When you place an order, the amount is only blocked ("on hold") on your card. It is charged once your order is confirmed and your e-Ticket is issued. If an order cannot be confirmed, the hold is automatically released and you pay nothing.
You pay the same price as at the box office — no extra fees are added at checkout.
In the rare case that the organizer cancels the performance, we refund the full ticket price. For details, see our Terms & conditions.
Your personal data is protected according to our Privacy policy.