Support
Contact Us
Questions about a concert or an existing order? We're here to help — before you book and on the day of the performance.
Fastest way to reach us
E-mail us
[email protected]Our customer support team monitors it throughout the day and usually replies within a few hours.
If your question concerns an existing order, please include your order number.
Urgent help
On the day of the concert
Can't find your ticket or the venue entrance? E-mail us your order number and phone number — our support team monitors the inbox throughout the day, including concert evenings.
E-mail us your order numberYou can also try calling +420 775 304 711. If we're unable to answer, we'll call you back as soon as possible.
Looking for an instant answer?
Ordering, e-tickets, seating, dress code — the most common questions are already answered in our FAQ.
Visit the FAQ
Our team
Mirka Švecová
CEO
[email protected]
David Jordán
Customer Support
[email protected]
Kateřina Nečasová
Customer Support
[email protected]
For invoices & payments
Company & bank details
Company details
Prague Classical Concerts
powered by GLEWARINO s.r.o.
Senovážné náměstí 978/23
110 00 Prague 1
Czech Republic
Business ID (IČO): 05636299
VAT ID (DIČ): CZ05636299
Registered at the Municipal Court in Prague, File No. C 268030.
Please note there is no box office at this address — tickets cannot be purchased or collected in person. All tickets are delivered by e-mail.
Bank details
For payments by bank transfer:
Account number
278978441/0300 (ČSOB bank)
IBAN
CZ62 0300 0000 0002 7897 8441
BIC / SWIFT
CEKOCZPP